Shipping Policy

1. Shipping Coverage

Aquaphil Water Care currently offers shipping services across India. All products are shipped from our base location in Ahmedabad, Gujarat.

📍 Shipping Address:
FF 13/14, Takshila Complex, Near Galaxy Cinema, Naroda – 382330,
Ahmedabad, Gujarat, INDIA

2. Shipping Charges

Shipping charges are calculated at checkout based on your delivery address and product weight.

• Standard Shipping: ₹[Add your base rate or variable info]

• Free Shipping: Available on orders above ₹[Enter threshold amount] (if applicable)

3. Order Processing Time

All orders are processed within 1 to 3 business days upon payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• In case of any delay, we will notify you via email or WhatsApp.

4. Estimated Delivery Timeline

Please note that delivery times may vary based on factors such as courier delays, regional restrictions, or natural disruptions.

5. Shipping Partners

We ship through reliable and reputed courier services including:

• DTDC

• Delhivery

• India Post

• Blue Dart (selected regions)

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number via:

• Email: [email protected]

• WhatsApp: +91 97141 77111

You can use this tracking number on the courier partner’s website to check delivery status.

7. Damaged or Lost Shipments

In the rare case of damage or non-delivery:

• Contact us within 24 hours of receiving a damaged package.

• Provide supporting photos and your order ID.

• We will investigate and process a replacement or refund as per our Return Policy.

8. International Shipping

Currently, we do not offer international shipping. We only deliver within India.

9. Contact Information

For any queries related to shipping or delivery, please reach out to us:

• 📞 Contact No: +91 97141 77111

• 📧 Email ID: [email protected]

• 💬 WhatsApp: +91 97141 77111

• 🏢 Office Address:
  FF 13/14, Takshila Complex, Near Galaxy Cinema, Naroda – 382330,
  Ahmedabad, Gujarat, INDIA

We thank you for choosing Aquaphil Water Care and appreciate your trust in our products and service.